Privacy Policy

Full Arch Global

1. Introduction

Full Arch Global respects your privacy and is committed to protecting your personal data.

You must be 18 years or older to use our services.


2. Information We Collect

We may collect:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Professional license information

  • Billing and payment details

Account & Usage Information

  • Login activity

  • Course progress

  • Enrollment history

  • Certification records

Technical Information

  • IP address

  • Browser type

  • Device type

  • Cookies and tracking data

SMS Information

  • Mobile number

  • Opt-in and opt-out records

  • Message interaction history


3. How We Use Your Information

We use your information to:

  • Provide access to courses and training

  • Process payments and refunds

  • Send confirmations and reminders

  • Deliver promotional messages (with consent)

  • Improve platform functionality

  • Maintain system security


4. SMS Consent & Communications

When you provide your mobile number and check the consent box (or otherwise agree), you consent to receive SMS communications from Full Arch Global.

Message Types:

  • Course reminders

  • Enrollment confirmations

  • Event notifications

  • Promotions

  • Account alerts

Message Frequency:

Message frequency may vary.

Message & Data Rates:

Message and data rates may apply.

Opt-Out:

Reply STOP to unsubscribe.
Reply HELP for support.

Carriers are not liable for delayed or undelivered messages.

We do not sell or share mobile numbers for marketing purposes.


5. Cookies & Tracking Technologies

We use cookies to:

  • Maintain secure login sessions

  • Track course progress

  • Analyze traffic

  • Improve user experience

You may disable cookies through your browser settings.


6. Data Security

We use reasonable administrative, technical, and physical safeguards, including:

  • SSL encryption

  • Secure hosting

  • Access controls

  • System monitoring

No system is 100% secure.


7. Your Rights

You may request to:

  • Access your data

  • Correct inaccurate information

  • Delete your personal data

  • Withdraw marketing consent

To make a request, contact us below.


8. Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Maintain certification records

  • Comply with legal obligations


9. Mobile Information Sharing

We do not sell, rent, or share phone numbers with third parties for marketing purposes.

SMS consent data is not shared with third parties.


10. Contact Information

Full Arch Global
Email: info@fullarched.com
Phone: +1 (708) 998-3625